If you have a query relating to your cashback payment you can contact the cashback providers directly via the links below:
For any query regarding your policy you can call SunLife’s customer service team on 0800 008 6060.
What will stop me earning cashback?
- If the policy is cancelled within the first 6 months.
- If the first 6, consecutive monthly payments are not made.
- Cashback will not be paid in conjunction with any other offer, gift card, voucher or discount code
Good to know
- Cashback will be paid once SunLife have verified that your policy is in force and 6 premiums have been paid. If you cancel within this period your cashback will not be paid.
- Cashback will be calculated on the value of the 6th premium paid.
- The policy will need to be active for six months with six monthly payments made in consecutive months for cashback to be valid. Once this time period has passed, the cashback will be processed and the customer should receive their cashback within 6-9 weeks.
- We calculate cashback excluding VAT, delivery and any other charges.
- You can only withdraw your cashback via BACS once it reaches Payable.
- Cashback is not issued by SunLife. If you have any queries regarding cashback or payments, please contact TopCashback or Quidco directly.