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SunLife’s Equity Release Service reviews

We’ve helped thousands of customers improve their lives with equity release. Here’s what some of them had to say about their experience.

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Peter Worthington from Wakefield

We didn’t feel pressured at all to take out equity release.

“I believe the SunLife Equity Release Service understood my needs. They knew the reasons we were releasing equity and there were no problems. I think trust is important and SunLife is a company that has been around for a long time. We chose SunLife because of their reputation, and because of the experience we’ve already had with our other SunLife policies.”


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Gillian from Derby

SunLife’s equity release calculator was helpful. It gave us a good idea of what we could get. It was just what I needed.

“I’m 100% satisfied with the SunLife equity release customer service. There were no problems. Our equity release through SunLife’s Equity Release Service has just gone through effectively, and we’re in the process of doing what we needed and wanted with the money.”


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Richard from Liverpool

Releasing equity through the SunLife Equity Release Service has made life easier.

“With the SunLife Equity Release Service, it was nice to talk to somebody and not just a machine. They were friendly and nothing was too much trouble. I received my equity release money in the timeframe I expected. It was quite quick – a few weeks. I’ve used the equity I released to help my niece, and I’ve been able to continue with my holidays.”


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Brian from Chelmsford

Without the SunLife Equity Release Service, there’s a lot that I wouldn't be able to do.

“Thanks to the equity I released, I’ve put a new window in at the back of my home, and I've had a drive laid down the side and front, so my bungalow is now maintenance free. Life has improved now that I’ve released the equity in my home. I can do more of what I want. That's what it's all about.”


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Kim Reynolds from Dorset

I could not fault SunLife. I'm really happy with everything – the whole experience.

“The SunLife Equity Release Service took you through equity release a step at a time. They were patient. We were on the phone for as long as was needed. The process was very simple and straightforward. We still had three years left on our mortgage, so the equity release paid it off so we could have a life.“


The SunLife Equity Release Service is provided by Age Lifetime, whose expert advisers can compare plans from across the whole market to ensure customers receive the best deal based on their personal circumstances.

What to do next

Remember, equity release is a big decision
You should think about your options very carefully and get specialist financial and legal advice before making any permanent decisions.information icon

Want to talk to somebody about Equity Release?

Call our UK helpline FREE on 0800 633 5566 or request a call back

Here's the information that you need to know about who we are and the other companies that we work with in order to provide our products and services.

Who are SunLife and who provides the SunLife Guaranteed Over 50 Plans?

SunLife Limited distributes financial products and services , registered office: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG, United Kingdom (registered in England and Wales, no. 05460862). SunLife Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (registration no. 769427).

Phoenix Life Limited trades as SunLife and is the provider of the SunLife Guaranteed Over 50 Plan life insurance policies. Phoenix Life Limited’s registered office is at 1 Wythall Green Way, Wythall, Birmingham, B47 6WG, United Kingdom (registered in England and Wales, no. 1016269).

Who provides the Funeral Benefit Option?

If you choose to add Funeral Benefit Option to your Guaranteed Over 50 Plan, Dignity Funerals Ltd arranges and provides the funeral services, registered office: 4 King Edwards Court, Sutton Coldfield, West Midlands, B73 6AP (registered in England and Wales, No. 00041598). Dignity Funerals Ltd is a member of the National Association of Funeral Directors.

Who provides the Funeral Plans?

Dignity Funerals Ltd arranges and provides the funeral services, registered office: 4 King Edwards Court, Sutton Coldfield, West Midlands, B73 6AP (registered in England and Wales, No. 00041598). Dignity Funerals is not authorised or regulated for this activity by either the Financial Conduct Authority or the Prudential Regulation Authority. Dignity Funerals Ltd is a member of the National Association of Funeral Directors.

The life insurance policy that pays for your funeral will be provided by Phoenix Life Limited, trading as SunLife.

Who provides SunLife Pet Insurance

SunLife Pet Insurance is arranged and administered by BDML Connect Limited. BDML Connect Limited is authorised and regulated by the Financial Conduct Authority (No. 309140). Registered in England and Wales Number 02785540. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB.

Who provides SunLife Home Insurance

SunLife Home Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.

Who provides SunLife Car Insurance

SunLife Car Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.