Contact us
Let us know what you need, so we can get you to the right person to help.
Help with an existing policy or plan
Choose an option below for
- a direct contact number
- details about what you may need for the call.
Make a claim or register a death
Talk to us about your monthly payments
Change your marketing preferences
Update your policy or personal details
Make a change to your My Smarter (ISA)
If you'd just like to get in touch, and are happy to be passed to the right team, please call 0800 008 6060.
Calling from overseas? +44 (0) 1733 79 33 44
Help taking out a new plan
Over 50 life insurance:
- Call 0800 904 7674
(Mon-Fri: 8am-8pm, Sat-Sun: 9am-5pm)
Guaranteed Inheritance Plan:
- Call 0800 028 81 26
(Mon-Fri: 8am-8pm, Sat-Sun: 9am-5pm)
Equity Release:
- Call 0800 633 5566
(Mon-Thurs: 9am-8pm, Fri: 9am-5:30pm, Sat: 9am-5pm, Sun: Closed)
Calling from overseas? +44 (0) 800 904 7674
Give us feedback or make a complaint
Have something on your mind? We'd love to hear from you.