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How to identify phishing emails

Some of our customers are being approached by people claiming to be from SunLife.

If anyone sends you an email that contains a document like the one pictured below, it’s not genuine. Do not act on it or click anything in the email.

To help you avoid phishing emails like this, remember – it’s probably a scam if:

  • It’s sent from a Gmail address
  • There’s poor English such as spelling or grammar mistakes
  • It asks for your bank account details or passwords (especially if it’s in response to an unsolicited e-mail or phone call)
  • It asks you to pay a fee before funds are released.

If you’re worried, please call us using the telephone number on your original policy document. Don’t trust the contact details in the email.

You can find more details about how to spot and avoid scams here.