• Our Cookie Policy


  • Welcome to our Cookie Policy. Here, we explain what cookies are, how we use them and how they can make life easier for you. This website is owned by SunLife, a part of the Phoenix Group.

    What are cookies

    Cookies are small files that websites place on the device that you're using to browse the site. Cookies are commonly used to record some aspect of your visit to a site, such as choices you've made or preferences you've set during your visit.

    How we use cookies

    We use cookies to give you the best experience when you visit our website. By using cookies, we can make it easier for you to do many things, such as applying for products and services. For example, if you want to get a number of quotes from our website during your visit, a cookie will remember the details that you first enter, which will mean that you won't have to re-enter your details every time you want a different quote.

    Cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in.

    Keeping your information safe

    Our cookies do not store personal information such as your name, address, phone number or email, in a format that can be read. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you or your family, or read any material kept on your hard drive.

    The website that places a cookie owns that cookie. This means only that website and other sites that it has agreed to share information with can read the information stored using a cookie.

    Links to other websites

    If you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their site.

    The types of cookies we use on this site

    Strictly necessary cookies

    These cookies are essential for our online services and tools to work. They collect or record information that we need to make our site work. Common uses for this type of cookie include storing information needed to receive a quote or apply for a product or service on our website.

    These cookies only last for a single browsing session - when you leave our site, they are removed.

    Performance cookies

    These cookies help us to monitor and improve how our website works.Some common uses for this type of cookie include:

    • Collecting information about which pages visitors go to most often
    • Noting if visitors get any error messages from web pages
    • Understanding which links visitors like to follow (including adverts) and which they choose not to.

    The information collected using these cookies is anonymous and cannot be used to identify an individual visitor. They just help us make a better website for you.

    Functionality cookies

    These cookies allow us to provide you with enhanced features that remember your preferences and choices, such as your user name, language or region. They also let us monitor how our website is performing so we can keep on improving it.

    Common uses for this type of cookie include:

    • Remembering how you like to use our site, such as what text size you like or what media software you use
    • Remembering what topics you're interested in so we can provide you with related products, services and information.

    The information we store in these cookies is encrypted so that only we can read it.

    Targeting and advertising cookies

    These cookies are used so that adverts provided to you are more relevant to you and to limit the number of times you see an advert. They may also be used for market research and to help measure the effectiveness of an advertising campaign.

    These cookies work by remembering the sorts of topics you've looked at and using this information to provide our own advertisements or to share the information with other advertisers.

    Double Click cookies - we use these cookies , with our online advertising agency, to help place our adverts on other sites and record how users interact with them. Double Click cookies contain no personally identifiable information. More information on Double Click cookies can be found here.

    Google Analytics - SunLife uses Google Analytics. This is a web analytics service enabling us to recognise repeat visitors to the site. Using Google Analytics, we're able to record specific browsing information such as how you arrive at the site, pages you view, options you select, and the route you take through the site. By monitoring all of this information we're able to make improvements to our sites. Google also reserve the rights to the data collected. You can opt out of Google Analytics - more information on opting out can be found here.

    How to manage and switch off cookies

    Your web browser provides settings that allow you to manage or switch off cookies. If you do switch off cookies, remember that you may not be able to use all of the services on our websites. You can find out more about managing and switching off cookies at the independent website allaboutcookies.org