You are using an outdated browser. Please upgrade your browser to improve your experience.

Terms of Use

Here is the legal stuff you need to know about using this Website. Make sure you read the Terms of Use that apply to using our Website.

About our Terms of Use

We’re sorry it’s so long but it’s important that you read our Terms of Use, which apply to your use of this Website. By proceeding with access to this Website you are deemed to have accepted these Terms of Use. AXA Wealth Services Ltd (trading under the brand name SunLife) may amend these Terms of Use at any time and such amendments will apply to your use of this Website at any time after such amendment.

This Website is for use by residents of the United Kingdom only. The site is not applicable to (and the products are not available to) residents of other countries because the law in other countries may restrict the distribution of the information and products available on this Website.

These Terms of Use apply to this Website only. They do not apply to any 3rd party websites which can be accessed via hypertext links on this Website.

Availability of our Website

AXA Wealth Services Ltd will endeavour to ensure that this Website is accessible for 24 hours a day. However, AXA Wealth Services Ltd will not be liable for loss or damage howsoever caused if, for any reason, the Website is unavailable or suspended at any time or for any period.

Changes to the Website

AXA Wealth Services Ltd reserves the right to change the content, presentation, user facilities, availability and/or access (temporarily or permanently) to any part of the Website at its sole discretion and without notice.

Security of personal data

AXA Wealth Services Ltd will take every reasonable step, including encryption, to ensure that any personal information you provide is kept secure. However, because of the nature of the Internet and the fact that it is not a secure system, AXA Wealth Services Ltd cannot and do not guarantee that personal information you provide will not be intercepted by others and decrypted. Consequently your privacy cannot be guaranteed.

Additional information regarding the security of personal data and the use of cookies is available in our Privacy Policy.

3rd party websites

This Website contains hypertext links to third party websites. The responsibility for those websites is that of the parties who are identified as providing those sites and AXA Wealth Services Ltd will accept no responsibility for them or their use.

AXA Wealth Services Ltd cannot warrant that this Website is free of viruses or technical defects of any description and will not be responsible for any technical problems arising from the use of this Website.

Copyright

The copyright and all other intellectual property rights subsisting in the material on this Website are the property of AXA Wealth Services Ltd.

You are not permitted to reproduce, download, redistribute, modify or extract any information on this Website in whole or in part other than for your personal, non-commercial use.

Applicable Law

AXA Wealth Services Ltd has established this website in England. English Law shall govern its use at all times and, in the event of a dispute, the relevant parties will irrevocably submit to the exclusive jurisdiction of the English Courts.

Data Protection and Privacy Statement

All personal information you supply to AXA Wealth Ltd and AXA Wealth Services Ltd will be treated in accordance with the Data Protection Act 1998 (including any further amendments), and the Privacy and Electronic Communications (EC Directive) Regulation 2003 and other relevant data protection related legislation. You have the right of access under the Data Protection Act 1998 to your personal information held on our files.

When you supply personal data via this Website, you will be told what that data will be used for at that point. You may edit the information supplied at any time and have the information you supply deleted. You will be responsible for the update of your information if it changes.

The Internet system is not a secure system and your privacy cannot be guaranteed. If you are in any doubt do not input any data.

Read more about the security of personal data in our Privacy Policy and the use of cookies in our Cookies Policy.

Legal

AXA Wealth Services Ltd, trading as SunLife, promotes and distributes the products of a number of third parties, and administers this Website. Details of the companies offering specific products are contained within product literature. AXA Wealth Services Ltd is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services register, registration number 465753. It is a company limited by shares, registered in England No: 02238458. Registered Office: 1 Wythall Green Way, Wythall, Birmingham B47 6WG.

Thanks for reading our Terms of Use. We hope you enjoy using our Website.

Last updated October 2016.

Here's the information that you need to know about who we are and the other companies that we work with in order to provide our products and services.

Who are SunLife?

AXA Wealth Ltd trades as SunLife and is the provider of the Guaranteed Over 50 Plan, SunLife Insurance and the life insurance policy payment option for Funeral Plans. AXA Wealth Ltd is a company limited by shares and the registered office is at 1 Wythall Green Way, Wythall, Birmingham B47 6WG (registered in England, No. 01225468). AXA Wealth Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. AXA Wealth Ltd is entered on the Financial Services Register (registration no. 119201).

AXA Wealth Services Ltd distributes financial products and services and trades as SunLife. AXA Wealth Services Ltd is a company limited by shares and the registered office is at 1 Wythall Green Way, Wythall, Birmingham B47 6WG (registered in England, no. 02238458). AXA Wealth Services Ltd is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (registration no. 465753).

‘SunLife’ (comprising of the companies AXA Wealth Services Limited, AXA Wealth Limited and AXA Sun Life Direct Limited) has been acquired by Pearl Life Holdings Limited (and now forms part of the Phoenix Group - www.thephoenixgroup.com). ‘AXA’ is a trademark that is owned by AXA SA and will be used for a short period under a licence granted by AXA SA to the Phoenix Group.

Pearl Life Holdings Limited is registered in England (4560778) at 1 Wythall Green Way, Wythall, Birmingham B47 6WG. As part of the Phoenix Group, AXA Wealth Limited will continue to be authorised by the Prudential Regulation Authority and regulated by Prudential Regulation Authority and Financial Conduct Authority. AXA Wealth Services Limited will continue to be regulated by the Financial Conduct Authority.

You can contact us by post at SunLife, PO Box 7054, Willenhall, WV1 9ZH or by phone on 0800 008 6060. As part of our commitment to quality service and security, calls may be recorded.

If you choose to add Funeral Benefit Option to your Guaranteed Over 50 Plan the funeral services are arranged and provided by Dignity Funerals Limited. Dignity Funerals Limited is a company registered in England and Wales No. 00041598. VAT registered No. 486 6081 14. 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP. Telephone No. 0121 354 1557. Fax No. 0121 355 808. Part of Dignity plc. A British Company. Dignity are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority but are registered providers with the Funeral Planning Authority.

Who provides the Funeral Plans?

The funeral services are arranged by a funeral director selected by Golden Charter Ltd. Golden Charter Ltd are not required to be authorised or regulated by the Financial Conduct Authority or the Prudential Regulation Authority in relation to funeral plans but are registered providers with the Funeral Planning Authority.

If you choose to pay for your funeral in one go, with a single payment, you will have a contract with Golden Charter. The funeral services will be arranged by a funeral director selected by Golden Charter Ltd.

If you choose to pay for your funeral with a life insurance policy, the policy will be provided by AXA Wealth Ltd, trading as SunLife. The funeral services will be arranged by a funeral director selected by Golden Charter Ltd.

Who provides My Smarter (ISA)?

My Smarter (ISA) is provided by Scottish Friendly Asset Managers Limited. Authorised and regulated by the Financial Conduct Authority. Details can be found on the Financial Services register, registration No. 188832. Member of The Investment Association. Registered Office: Scottish Friendly House, 16 Blythswood Square, Glasgow G2 4HJ.

Who provides the Will writing services?

Hugh James is authorised and regulated by the Solicitors Regulation Authority (SRA Number:303202).

The information contained on this website is based on Hugh James' understanding of the law of intestacy in England and Wales only as at April 2014. The law in Scotland and Northern Ireland is significantly different. This is for information purposes and is not intended to be legal advice.

Who provides Family Life Insurance?

SunLife Family Life Insurance is provided by Scottish Friendly Assurance Society Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Details can be found on the Financial Services register (registration number 110002). Registered Office: Scottish Friendly House, 16 Blythswood Square, Glasgow G2 4HJ. 

Who provides SunLife Pet Insurance

SunLife Pet Insurance is arranged and administered by BDML Connect Limited. BDML Connect Limited is authorised and regulated by the Financial Conduct Authority (No. 309140). Registered in England and Wales Number 02785540. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB.

Who provides SunLife Home Insurance

SunLife Home Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.

Who provides SunLife Car Insurance

SunLife Car Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.