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About Us

Hello, we’re SunLife. Here, you can learn more about where we’ve come from, where we’re going and how we’re helping the community. You can also find our press office, read our latest research and visit our careers page to see how you can be part of our growing business.

About us office environment

About SunLife

SunLife is a business that helps people make the most of their lives. We always put our customers first.

Our vision is to make the financial world more accessible, with a range of affordable products that are easy to understand and help people achieve what they want out of life. These include products like over 50 life insurance, funeral plans, life insurance, home insurance, pet insurance, car insurance, ISAs and Will writing services.

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Our story

We've got roots stretching all the way back to 1810, when we opened our very first office building opposite the Bank of England in London.

In 1900, we became the first company to offer life assurance without the need for a medical - something we're still proud to be offering today.

The very first over 50s life cover plan was introduced in 1979. Over the years, we've helped thousands of people plan for the future and today, the Guaranteed Over 50 Plan is the nation's most popular choice* for over 50 plans, and there are over 640,000 policyholders (as at 11/05/2017).

We understand that people's needs change, so we want to ensure we can offer a range of straightforward products that are relevant to our customer's lives. That's why we now offer a wide range of products to help the whole family feel more secure in life, including over 50 life insurance, funeral plans, life insurance, ISAs, pet insurance, home insurance, car insurance and Will writing services.

*Most popular whole of life guaranteed acceptance plan bought directly. ABI statistics - 12 months up to 30 June 2017.

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Doing our bit

At SunLife, we're all about helping people make more of their lives. That's why we play an active role in our community. Our Hearts in Action community partnership programme is designed to build links between our business, our people and the needs of our local community - it's about getting involved, making a difference and having some fun.

Each year we have a Charity Challenge Day where SunLife employees go out and help people in their local community, whether it's raising money for local charities or volunteering their time. We also get involved in other projects. We have raised money for many charities by holding fundraising events such as dragon boat racing and selling cakes in the office.

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Press Office

Find our latest press releases and research or contact our Press Officer.

Press office

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Careers at SunLife

Like to join the SunLife family? See what it’s like to work with us.

Careers

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Blogs & Features

View our useful videos, guides, articles and customer polls.

Blogs and features

Here's the information that you need to know about who we are and the other companies that we work with in order to provide our products and services.

Who are SunLife? 

Phoenix Life Limited trades as SunLife and is the provider of the Guaranteed Over 50 Plan, SunLife Insurance and the life insurance policy payment option for Funeral Plans. Phoenix Life Limited’s registered office is at 1 Wythall Green Way, Wythall, Birmingham, B47 6WG (registered in England, no. 1016269). Phoenix Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority and is entered on the Financial Services Register (registration no. 110418). As part of SunLife’s commitment to quality service and security, telephone calls may be recorded.

SunLife Limited distributes financial products and services and is a company limited by shares, registered office: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG (registered in England, no. 05460862). SunLife Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (registration no. 769427).

You can contact us by post at SunLife, PO Box 1395, Peterborough, PE2 2TR or by phone on 0800 008 6060.

If you choose to add Funeral Benefit Option to your Guaranteed Over 50 Plan the funeral services are arranged and provided by Dignity Funerals Limited. Dignity Funerals Limited is a company registered in England and Wales No. 00041598. VAT registered No. 486 6081 14. 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP. Telephone No. 0121 354 1557. Fax No. 0121 355 808. Part of Dignity plc. A British Company. Dignity are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority but are registered providers with the Funeral Planning Authority.

Who provides the Funeral Plans?

The funeral services are arranged by a funeral director selected by Golden Charter Ltd. Golden Charter Ltd are not required to be authorised or regulated by the Financial Conduct Authority or the Prudential Regulation Authority in relation to funeral plans but are registered providers with the Funeral Planning Authority.

If you choose to pay for your funeral in one go, with a single payment, you will have a contract with Golden Charter. The funeral services will be arranged by a funeral director selected by Golden Charter Ltd.

If you choose to pay for your funeral with a life insurance policy, the policy will be provided by AXA Wealth Ltd, trading as SunLife. The funeral services will be arranged by a funeral director selected by Golden Charter Ltd.

Who provides My Smarter (ISA)?

My Smarter (ISA) is provided by Scottish Friendly Asset Managers Limited. Authorised and regulated by the Financial Conduct Authority. Details can be found on the Financial Services register, registration No. 188832. Member of The Investment Association. Registered Office: Scottish Friendly House, 16 Blythswood Square, Glasgow G2 4HJ.

Who provides the Will writing services?

Hugh James is authorised and regulated by the Solicitors Regulation Authority (SRA Number:303202).

The information contained on this website is based on Hugh James' understanding of the law of intestacy in England and Wales only as at April 2014. The law in Scotland and Northern Ireland is significantly different. This is for information purposes and is not intended to be legal advice.

Who provides Family Life Insurance?

SunLife Family Life Insurance is provided by Scottish Friendly Assurance Society Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Details can be found on the Financial Services register (registration number 110002). Registered Office: Scottish Friendly House, 16 Blythswood Square, Glasgow G2 4HJ. 

Who provides SunLife Pet Insurance

SunLife Pet Insurance is arranged and administered by BDML Connect Limited. BDML Connect Limited is authorised and regulated by the Financial Conduct Authority (No. 309140). Registered in England and Wales Number 02785540. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB.

Who provides SunLife Home Insurance

SunLife Home Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.

Who provides SunLife Car Insurance

SunLife Car Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.