Please note: our sales call centres are temporarily unavailable. You can still buy our insurance plans online.
Contact us
Let us know what you need, so we can get you to the right person to help.
Help with an existing policy or plan
Choose an option below for a direct contact number and details about what you may need for the call.
- Make a claim or register a death
- Ask about a welcome gift
- Talk to us about your monthly payments
- Change your marketing preferences
- Update your policy or personal details
- Make a change to your My Smarter (ISA)
If you'd just like to get in touch, and are happy to be passed to the right team, please call 0800 008 6060.
Calling from overseas? +44 (0) 1733 79 33 44
Or you can send us a message online
Help taking out a new plan
Over 50 life insurance:
- Call 0800 904 7674 (temporarily unavailable)
(Mon-Fri: 8am-8pm, Sat-Sun: 9am-5pm)
Guaranteed Inheritance Plan:
The plan is available exclusively online, but if you need any help completing your application:
- Call 0800 028 81 26 (temporarily unavailable)
(Mon-Fri: 8am-8pm, Sat-Sun: 9am-5pm)
Equity Release:
- Call 0800 633 5566
(Mon-Thurs: 9am-8pm, Fri: 9am-5pm, Sat-Sun: Closed)
Calling from overseas? +44 (0) 800 904 7674 (temporarily unavailable)
Or you can send us a message online
Give us feedback or make a complaint
Have something on your mind? We'd love to hear from you.