Here’s how you can make a life insurance claim
What is over 50s life insurance?
Over 50 life insurance is a plan you can take out if you’re 50 or over that guarantees you a cash payout when you die.
The money is paid to your loved ones and can be used to help cover funeral costs or any outstanding bills. Or you can leave the money as a nest egg for your family to use as they wish.
You choose a monthly payment that suits you. The cost will never go up, and you know exactly what the payout will be.
Key features of over 50s life cover:
Why SunLife is the UK's favourite
More people choose SunLife's Guaranteed Over 50 Plan than any other over 50s cover (information from 2020 Swiss Re report). We’re also rated more highly for service by customers on Feefo than any other over 50s plan provider. Here are three reasons we’re the UK’s most popular choice:
- Our plans are affordable and we offer an extra £250 with the Funeral Benefit Option.
- Unlike some other providers, we don’t ask you any medical or lifestyle questions.
- We pay 100% of claims and we pay them fast, usually within 3 working days.
Plus you get a FREE £115 gift card to spend at thousands of high street stores.
Watch Carol Vorderman explain SunLife's Guaranteed Over 50 Plan in just 30 seconds.
You're fully covered after 12 months. Then the cash payout you've chosen is paid when you die.
Depending on how long you live, the total paid in premiums could be more than the cash payout.
You need to pay your monthly premiums to keep your cover. If you stop, so will the insurance and you won't get anything back.
Inflation reduces buying power over time
The cash payout isn’t guaranteed to cover the full cost of your funeral. If this is important to you, you might want to consider a funeral plan.
Over 50 life insurance calculator
Payouts for new customers. Correct as at January 2021. For a premium of £19.99 call free on 0800 904 7674.
How much life cover do I need if I am over 50?
How much life cover you need when you’re over 50 depends on what you would like your payout to be used for.
For example, life insurance for over 50s is often used to help cover funeral costs, and the average cost of a funeral in the UK is £4,184. (We use the cost of both burials and cremations from across the UK to calculate this figure.)
You can find out more about burial and cremation costs in your area within our Cost of Dying report.
How does over 50 life insurance work?
Life insurance for over 50s is known as ‘whole of life’ cover, because it covers you for the whole of your life, no matter how long you live. You usually have to wait to get full cover – normally a year or two. With SunLife, you get immediate cover for accidental death and full cover after just one year.
Join over 850,000 people in the UK who’ve taken out a SunLife plan
Am I eligible?
To apply for SunLife's Guaranteed Over 50 Plan you need to be:
Remember, we guarantee to accept your application and there will be no medical or lifestyle questions.
Terms and conditions
Over 850,000 customers have chosen SunLife’s Guaranteed Over 50 Plan to help them leave a cash payout for their loved ones. Here’s what some recent customers have to say:
Funeral Benefit Option
You can choose to add Funeral Benefit Option to your Guaranteed Over 50 Plan at no extra cost. It offers an extra £250 to contribute towards your funeral.
When you pass away, your cash sum will be sent directly to Dignity Funerals Limited. Dignity are one of the UK’s best-known funeral companies, with over 800 funeral directors around the UK, so they could be just on your high street.
There is no commitment, and nothing is arranged in advance – so your loved ones have full control of the funeral planning when the time comes.
If your family do choose a Dignity Funeral, one of their local funeral directors will help with any arrangements, and Dignity will put £250 towards the cost of your funeral.
Please note that Funeral Benefit Option excludes direct cremations.
What about over 60 life insurance?
Whether you’re over 50, 60 or 70, you can apply for SunLife Guaranteed Over 50 Plan if you’re a UK resident. If you’d like to know more, read our guide on reasons to consider over 60 life insurance.
Frequently asked questions
A: If you take out a new Guaranteed Over 50 Plan you’re fully covered after a year (the waiting period known as the ‘moratorium’), including if you were to die from coronavirus.
However, if you bought your over 50s plan before 1st March 2020, we’re waiving the moratorium period for claims arising as a result of coronavirus. So, if you die due to an illness related to coronavirus (and this is recorded on the death certificate), we’ll pay the claim in full even if you are still in the waiting period.
Guaranteed Over 50 Plan work?
A: Our Guaranteed Over 50 Plan works by paying out a fixed cash sum to your family when you die.
When you take out SunLife's Guaranteed Over 50 Plan, you’re immediately covered for accidental death but you are not covered if you die for any other reason until you have had your plan for one year.
So if you die in the first year and it is not as a result of an accident, you will not get a payout. However, the premiums you had paid for that plan would be returned in full.
over 50 life insurance cost?
A: Based on your age and the premium you choose, our over 50 life insurance could cost you anything from £3.70 to £74 a month.
You can choose any monthly payment you wish. But your life insurance cannot exceed £18,000 across all your SunLife insurance plans.
Depending on how long you live, you could pay in more than we pay out.
ever go up?
A: No. One of the best features of our life insurance is that we guarantee to never increase your premiums.
A: No, we won’t ask you to take a medical or access your records. And we won’t ask you any questions about your health.
A: Unfortunately, we don’t offer joint policies, but your partner can also take out a plan in their name if they wish to.
than one over 50s plan?
A: Yes, you can have multiple plans. But your monthly payments can’t be more than £100 a month and your total life cover cannot exceed £18,000.
Please be aware that you could get a lower total sum assured from several separate plans. This means that your sum assured could be higher if you take out a single plan for the same total monthly premium.
A: You’re free to cancel your SunLife Guaranteed Over 50 Plan at any time by writing to us.
If you cancel less than 30 days after you receive your policy documents, the monthly payments you’ve made will be refunded.
If you cancel or stop paying your premiums at any other time, your insurance will end and you won't get anything back.
Before taking out life insurance, it’s important to be sure it’s best suited to your needs. You should also be comfortable with the monthly cost you commit to.
A: The plan has no cash-in value at any time, so if you cancel your plan you wouldn’t get anything back.
A: You’ll pay your chosen amount every month for life, so it’s important you choose an amount you can afford.
You should also bear in mind that, depending on how long you live, you could pay in more than the cash payout.
If you choose PayStop, which is our premium cap option, then you will pay for the agreed length of time.
A: After you have paid your first premium, you may request that your future premiums are reduced. This will also reduce the cash sum amount.
You can only reduce your premiums once and when completed, it cannot be undone or altered. The lowest amount you can reduce your premiums to is the minimum level that was available when you purchased your policy.
For more information read our terms and conditions including the policy summary (PDF)
When choosing your premium, it’s important to pick a monthly payment that you can afford. If you stop paying, your cover will be cancelled and you won’t get anything back.
A: You'll receive your FREE £115 gift card after you've made 6 monthly payments. It's yours to spend across thousands of high street stores including M&S, Argos and Iceland. Full terms and conditions apply.
A: Since 1st January 2018, the monthly SunLife Big Cash Draw has given customers the chance to win £10,000. Each valid policy held by a customer counts for one entry. From 1st March 2020, we stopped offering the monthly prize – and instead offer the chance to win £50,000 as part of a single annual prize.
Any customers who opt-in from the 1st March 2021 until the close date of 28th February 2022 will be entered into the single £50,000 Draw, along with any valid existing entrants since 1st January 2018.
The Draw will take place within 14 working days of the close date and the winner awarded £50,000. More details can be found at sunlife.co.uk/win.
A: Accidental Death Benefit means that if you die from an accident or as a result of your injuries, within the first year of taking out your life insurance, you’re still covered, and we’ll give your loved ones the full payout.
A: Inflation simply means that prices go up over time. Ever noticed how your money doesn't go as far as it used to? That's probably down to inflation.
For example, in 1980 you could buy nearly three loaves of bread for £1, but today you would be lucky to buy one.*
Inflation will reduce the buying power of your cash payout over time. When taking out your insurance, you should think about whether it will continue to meet your needs in the future.
*Source: Office of National Statistics (as at July 2018) Crown copyright material is reproduced with the permission of the Controller of HMSO
A: Making a claim is simple and our staff will do everything they can to make sure things run smoothly.
When the time comes, your loved ones just need to call our friendly UK-based team on 0800 008 6060. Or, they can write to us and we’ll help with the rest.
If you would like to make a claim in writing, please address it to PO Box 1395, Peterborough PE2 2TR, United Kingdom.
If you’ve chosen the Funeral Benefit Option, they’ll need to contact Dignity Funeral Ltd directly.
friend to SunLife?
A: As a customer, you can refer your friends and family – and get a £100 gift card as a thank you. Just make sure your friend applies over the phone as they'll need to quote your unique referral code found in the packs we send you. Both gifts will be sent after your friend has made 6 premium payments. See full T&C's for more information.
1. Most Trusted/UK's Favourite - Source: Association British Insurers statistics.
2. Gift - Sent after 6 months' premiums paid. SunLife reserves the right to change, stop or limit this offer at any time. Terms & Conditions apply.
3. Guaranteed Acceptance - is for UK residents aged 50-85.
4. Defaqto 5 Star Rating - Defaqto 5 star rating applies to PayStop, our premium cap option for ages 50-80. Available via phone or online.
5. 98% claims are paid within 3 working days – 12 months to March 2020.
6. 86p a week – equivalent to £3.70 a month, our lowest premium. Premiums are paid monthly.
7. Funeral costs – are based on the average of the cost of a burial and the cost of a cremation in the UK. SunLife cost of dying report January 2021.
8. Guaranteed Over 50 Plan - Full T&Cs apply
For additional verifications please visit the verify page.
Legal and regulatory information
Not all products are available outside of mainland UK, please call us to discuss if you have any queries.
This website contains information on how the SunLife Guaranteed Over 50 Plan works. This website does not contain advice, so you need to be satisfied this type of policy meets your needs. If you are unsure and need advice, please visit unbiased.co.uk to find an Independent Financial Adviser in your area (you may have to pay for the financial advice provided). If you have any questions about the plan, you can call our UK team on 0800 904 7674.
Who are SunLife and who provides the SunLife Guaranteed Over 50 Plans?
SunLife Limited distributes financial products and services. Registered office: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG, United Kingdom. Registered in England and Wales, number 05460862. SunLife Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (reference number: 769427).
Phoenix Life Limited trades as SunLife and is the provider of the SunLife Guaranteed Over 50 Plan life insurance policies. Phoenix Life Limited’s registered office is at 1 Wythall Green Way, Wythall, Birmingham, B47 6WG, United Kingdom. Registered in England and Wales, number 1016269. Phoenix Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (reference number: 110418).
Who provides the Funeral Benefit Option?
If you choose to add Funeral Benefit Option to your Guaranteed Over 50 Plan, Dignity Funerals Ltd arranges and provides the funeral services, registered office: 4 King Edwards Court, Sutton Coldfield, West Midlands, B73 6AP, United Kingdom. Registered in England and Wales, number 00041598. Dignity Funerals Ltd is a member of the National Association of Funeral Directors.