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Choose a career at SunLife

SunLife is a small business but don’t let that mislead you when it comes to ambition! Our ambition for ourselves and our customer is stretching and there’s no better way to reflect that than the people who work here! We’re a passionate bunch who like to get involved and deliver great customer service.

Above all else, we believe in the SunLife brand and what that means for our customers. We also go out of our way to make SunLife a fun and happy place to work: a great location in central Bristol, a modern and fresh working environment (yes, we actually have a tree in the middle of our kitchen!) and lots of opportunity to get involved in fund raising events to support our Chosen Charity.

Investing in People is a no brainer at SunLife. After all, happy people make happy customers … that’s why we hold lots of social events to get involved in including our Summer Event, Family Day, Annual Conference, Bumbles and lots more.

On top of that, every new starter at SunLife gets to have lunch with our CEO within the first 6 months of joining so there’s no chance of you not having a profile! On top of that we actively support personal and technical development for all employees. After all, you could choose to work anywhere, right? We think the smart choice is SunLife.

Check out our current vacancies

So what's it like working for SunLife?

We spoke to some of our employees to find out.

Video transcript
SunLife internal comms video

The reason I chose Sunlife was obviously it's got a great reputation as a business. Just from the moment that I walked into the offices you could tell it was a fun, friendly place to work – it had a real sort of character about it.

I've worked at Sunlife for 25 years now. It's a dynamic company. We're always trying to move forwards. It’s a fun place to work. If you’re having a tough day or what have you, there's always some great characters that you can go and have a conversation with and help you lift the mood.

There's usually always somebody laughing around the office. There's a real range of people - a mixture of ages. It’s very relaxed and informal. We’ve got a dress down policy, so within reason you can wear what you like. It’s non-hierarchical, it feels like it's an open door policy, so you can go in and talk to people whenever you want if you've got an idea. Ideas are always welcome. We also get a lot of work done as well, so people are really professional at the same time.

SunLife is a great environment. What I particularly like is working for a strong brand that's number one in it’s sector, and is a challenger brand in it’s other chosen markets.

One of the great things of working at SunLife is we can collaborate with many different teams across the business. If there's a project you want to get involved in you can. There's not a block on you like there would be in some corporate environments.

We can ask to go on training courses. There's often a lot of secondments that go on. I get to work on exciting projects like TV ads or printed material or digital comms, so for me it’s nice and broad.

The team I'm in has a real 'can-do' attitude and we a real sense of 'togetherness' as well. We have a big wall that sets out all of our priorities and we work through that. So I feel there's a sense of achievement and I can look back and I can quantify all of the things I've done here in the last few months.

It’s not just all about work, there are lots of fun elements to SunLife as well. That can be from healthy breakfasts to Easter eggs and Advent calendars.

At Christmas we got some vouchers to sort of spend in John Lewis.

We had a chocolate fountain the other week.

Daffodils on St David's Day.

Perk box has been added to our list of our benefits recently.

Strawberries and cream. Lots of lovely surprises that come along the way.

The new office is fantastic. A lot of thought has gone into making it a great place to work. All the employees were consulted about new office. There's lots of different areas that you can go and collaborate.

It’s so modern, it’s bright, it’s light, and I'm proud to actually come to work.

I feel privileged to work in this office. In the last nineteen years I've worked in 7 locations across Bristol, and this is the best one that I've worked in. The environment, the location, the meeting rooms. I'm really looking forward to the summer as well and we can use the fantastic balcony.

I think for me, what’s special about SunLife, is that everybody's passionate about SunLife. We’re all aiming for the end goal, and everybody works together to try and achieve that.

I come into work everyday because there's so much opportunity for me to progress. I really do feel that my contribution is valued. It’s an exciting place to be.

hanging lights in the SunLife office. Sweet containers in the kitchen.
The SunLife sign above the awards cabinet Leather chairs in the break out area for collaboration. Meeting room hall.

Broaden your horizons






We are always happy to hear from people who would like to come and join the team at SunLife. As a leading marketing services business for the Over 50s we are particularly interested in getting applications from talented marketing professionals, customer insight specialists and digital experts.

We are also keen to hear from you if you can add value in any of the following areas;

  • Finance
  • IT
  • Change

Your data is important to us and to understand how we will look after it download SunLife's employee privacy policy PDF.


Where to find us


SunLife
Redcliff Quay, 120 Redcliff Street
Bristol
BS1 6HU

Here's the information that you need to know about who we are and the other companies that we work with in order to provide our products and services.

Who are SunLife? 

Phoenix Life Limited trades as SunLife and is the provider of the Guaranteed Over 50 Plan, SunLife Insurance and the life insurance policy payment option for Funeral Plans. Phoenix Life Limited’s registered office is at 1 Wythall Green Way, Wythall, Birmingham, B47 6WG (registered in England, no. 1016269). Phoenix Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority and is entered on the Financial Services Register (registration no. 110418). As part of SunLife’s commitment to quality service and security, telephone calls may be recorded.

SunLife Limited distributes financial products and services and is a company limited by shares, registered office: 1 Wythall Green Way, Wythall, Birmingham, B47 6WG (registered in England, no. 05460862). SunLife Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (registration no. 769427).

You can contact us by post at SunLife, PO Box 1395, Peterborough, PE2 2TR or by phone on 0800 008 6060.

If you choose to add Funeral Benefit Option to your Guaranteed Over 50 Plan the funeral services are arranged and provided by Dignity Funerals Limited. Dignity Funerals Limited is a company registered in England and Wales No. 00041598. VAT registered No. 486 6081 14. 4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP. Telephone No. 0121 354 1557. Fax No. 0121 355 808. Part of Dignity plc. A British Company. Dignity are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority but are registered providers with the Funeral Planning Authority.

Who provides the Funeral Plans?

The funeral services are arranged by a funeral director selected by Golden Charter Ltd. Golden Charter Ltd are not required to be authorised or regulated by the Financial Conduct Authority or the Prudential Regulation Authority in relation to funeral plans but are registered providers with the Funeral Planning Authority.

If you choose to pay for your funeral in one go, with a single payment, you will have a contract with Golden Charter. The funeral services will be arranged by a funeral director selected by Golden Charter Ltd.

If you choose to pay for your funeral with a life insurance policy, the policy will be provided by Phoenix Life Limited, trading as SunLife. The funeral services will be arranged by a funeral director selected by Golden Charter Ltd.

Who provides My Smarter (ISA)?

My Smarter (ISA) is provided by Scottish Friendly Asset Managers Limited. Authorised and regulated by the Financial Conduct Authority. Details can be found on the Financial Services register, registration No. 188832. Member of The Investment Association. Registered Office: Scottish Friendly House, 16 Blythswood Square, Glasgow G2 4HJ.

Who provides the Will writing services?

Hugh James is authorised and regulated by the Solicitors Regulation Authority (SRA Number:303202).

The information contained on this website is based on Hugh James' understanding of the law of intestacy in England and Wales only as at April 2014. The law in Scotland and Northern Ireland is significantly different. This is for information purposes and is not intended to be legal advice.

Who provides Family Life Insurance?

SunLife Family Life Insurance is provided by Scottish Friendly Assurance Society Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Details can be found on the Financial Services register (registration number 110002). Registered Office: Scottish Friendly House, 16 Blythswood Square, Glasgow G2 4HJ. 

Who provides SunLife Pet Insurance

SunLife Pet Insurance is arranged and administered by BDML Connect Limited. BDML Connect Limited is authorised and regulated by the Financial Conduct Authority (No. 309140). Registered in England and Wales Number 02785540. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB.

Who provides SunLife Home Insurance

SunLife Home Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.

Who provides SunLife Car Insurance

SunLife Car Insurance is arranged and administered by BISL Limited and underwritten by a panel of insurers. BISL Limited are an intermediary authorised and regulated by the Financial Conduct Authority. Registered in England no. 03231094. Registered office Pegasus House, Bakewell Road, Orton Southgate, Peterborough PE2 6YS.