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About your welcome gift

Here’s everything you need to know about your welcome gift

Support for your welcome gift

If you have applied for the Guaranteed Over 50 Plan or Guaranteed Funeral Plan, you may be eligible for a welcome gift.

If you have gone through the SunLife Over 55 Equity Release Service and have attended your adviser appointment, you may be eligible for a welcome gift.

If you are eligible for a welcome gift and you have applied for:

If you applied for the Guaranteed Over 50 Plan, we will send you your welcome gift after six months' premiums paid.

If you applied for the Guaranteed Funeral Plan, we will send you your welcome gift after six months' premiums paid.

If you attended your advisor appointment after going through the SunLife Over 55 Equity Release Service, we will send you your welcome gift within 30 days of the appointment. Full terms and conditions can be found here.

If your welcome gift has not arrived, please get in touch with one of our friendly customer service agents who will investigate this for you.

Guaranteed Over 50 Plan gift queries - call us on 0800 008 6060 (lines open Monday - Friday 9am-5pm).

Guaranteed Funeral Plan gift queries - call us on 0800 008 6060 (lines open Monday - Friday 9am-5pm).

Equity Release gift queries - call us on 0800 633 5566 (lines open Monday - Thursday 9am-8pm, Friday 9am-7pm and Saturday 9am-5pm).

Calls may be monitored or recorded for security and training purposes.

Please be aware, you are entitled to one gift only issued from SunLife. We reserve the right to change or withdraw this gift entitlement, or limit the total number of gifts issued per customer. We also reserve the right to not issue a gift to any customer who has previously held a SunLife policy and has subsequently cancelled that policy.