Here is all the information that you need to make a claim for a Guaranteed Over 50 Plan.
Call our UK call centre on 0800 008 6060
Monday - Friday 8am-8pm.
Our friendly, experienced team are here to help. Calls may be monitored or recorded for security and training purposes.
The person making the claim will need to:
Our team will then guide you through the rest of the claims process.
The person making the claim will need to send us:
If any of these documents are not available, the person making the claim should call us on 0800 008 6060.
This information should be sent to us at:
PO Box 7054
If the Guaranteed Over 50 Plan comes with funeral benefit option, the person making the claim will need to contact Co‑op Funeralcare, Dignity or Golden Charter directly, depending on the plan provider. The name of the funeral provider will be available in the Welcome Pack received from the funeral provider.
To make a claim call either 0345 602 0075* (lines open Monday - Friday 8am-9pm; Saturday and Sunday 9am-5pm excluding public holidays) or a local Co‑op Funeralcare Funeral Home.
Co‑op Funeralcare will need:
*Calls may be monitored or recorded for security and training purposes. Call costs may vary. Calling us on an 03 number will cost no more than a call to an 01 or 02 number, irrespective of whether you call from a landline or mobile. If you have inclusive minutes' with your package these calls are included, however you may wish to check with your call provider.
To make a claim call you can call 0800 171 2077* (lines open Monday - Friday 9am-5pm).
To process the claim, Golden Charter will need:
*Calls may be monitored or recorded for security and training purposes.
To make a claim call you can call 0800 456 1047* (lines open 24 hours a day, 7 days a week).
To process the claim, Dignity will need:
If you can't find what you are looking for, contact us so that we can help you get in touch with the right person.
Monday – Friday 8am-8pm.
Calls may be monitored or recorded for security and training purposes.