If a SunLife customer has passed away and you are their beneficiary, please complete the form below. If their plan had our Funeral Benefit Option added, you could also claim a discount of either £250 or £300, depending on your funeral provider, off the cost of their funeral. If you use the Funeral Benefit Option, the Sum Assured will be paid directly to the funeral provider who will use this to pay towards the cost of the funeral. The funeral provider will apply the discount of £250 or £300 to the funeral bill as applicable. If the Sum Assured is greater than the cost of the funeral SunLife will settle the bill in full from the policy proceeds and any residue will be payable to the estate. To see if the plan did have the Funeral Benefit Option, please check the plan’s most recent annual statement.
You only need raise one bereavement claim through our website which we will process for you as soon as possible. We will contact you direct if there are any queries.
If you have already made a bereavement claim through our Call Centre, rest assured this is being processed now. You do not need to raise another here.
If you have already contacted our Call Centre who have logged your bereavement claim and they are waiting on some information from you, please contact the Call Centre direct, please do not log another claim here.
If the policy was taken out prior to 2005, please call Aviva on 0345 732 2223 for more information. Please do not complete this form.